We love hearing from you. Whether you are looking for details about our products, information about your order or simply want to reach out to us. We do our best to reply to all inquiries as fast as we can. Please find below our mainstream contact lines for for your better shopping experience. In additional, please taking in consideration to use Email for our smooth informative conversation. We always got your back!
Email: support@whiteboo.world
Address: 7123 Goforth Road, Dallas, TX 75238, USA
Office Hours: Mon-Fri, 9am-6pm Eastern time
Common queries answered
Frequently asked Questions
The actual shipping time to destination countries is based on the shipping method in your order.
Since it’s a global shipment, the US orders will receive their items within:
United State Shipping
- Standard: Usually arrives in 5 – 8 business days
- Shipping fee : 4.99 USD for orders under 75 USD. Freeshipping for orders over 75 USD.
International Shipping
- Standard: Usually arrives in 10 – 15 business days
- Shipping fee : 9.99 USD for orders under 100 USD. Freeshipping for orders over 100 USD.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Please contact us to start the return process. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Please contact us as soon as possible if you need to modify or cancel your order
To check the status of your order, please log-in to your Vantee Store account or contact us.
Please log-in to your account or contact us.
Please contact us as soon as possible if you need to modify or cancel your order